Please read all of this. The five stars is for one person I delt with, not the many others who made life miserable. Charles was amazing. He came in and actually did what he said he would do. We had warranty issues that went unsolved for months and half the time I would reach out and the person I was dealing with just vanished. Charles came out and did some of the minor things himself. I knew I was taking a chance with a builder like this, but I had no clue it would require me reaching the end of my patience before someone in this company was actually helpful and kept promises. I like to think I am pretty reasonable, keep in contact and I'll be patient, ghost me and hope I go away, not gonna happen. Thanks again Charles! You were great.
Response from the owner:Thank you Jennifer for the kind words. we will make sure Charles knows how happy you were with his service